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Audio Claimant Handbook
Your Benefits Rights and Responsibilities

Cover
Services Available Via The Internet
Services Available Via Telephone Interactive Voice Response System (IVR)
Claims Processing Center
Important Information
Eligibility for Benefits
You've Filed Your Claim, What do You Do Now?
Personal Identification Number (PIN)
How You Qualify Monetarily
Your Wages
How The Reason You Are Unemployed Affects Your Eligibility
Verification Of Legal-To-Work Status If You Are Not A U.S. Citizen
Continuing Eligibility
Work Search Requirements
Refusing Work Or Referrals To Work
How Do You Get Paid
Requesting Your Benefit Payment
Working Part-Time
Reductions To Your Weekly Benefit Payment
Earnings That Need To Be Reviewed By The Claims Processing Center
Tips For Requesting Your Benefit Payment
Direct Deposit
Income Tax Information
Appeal Rights
Requalifying Wages
Overpayments
Special Programs
Frequently Asked Questions
Workforce Service Centers
Definitions
Legal Requirements
Equal Opportunity
Americans With Disabilities Act
Work Search Log

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