Unemployment Insurance Claimant Handbook

TABLE OF CONTENTS

ELIGIBILITY FOR BENEFITS			3
	You've Filed Your Claim, What Do You Do Now?		3

YOUR PERSONAL IDENTIFICATION NUMBER			3-4

HOW YOU QUALIFY MONETARILY			4
	Your Wages		4-5
	Wages From School Employment		5
	How the Reason You Are Unemployed Affects Your Eligibility		5
	Verification of Legal-to-Work Status If You Are Not a U.S. Citizen		6

CONTINUING ELIGIBILITY			6
	Work Search Requirements		6-7
	Refusing Work or Referrals to Work		7

HOW DO YOU GET PAID?			7
	Requesting Your Benefit Payment		8
		Bi-Weekly Filing Questions	8-9
		Working Part-Time	10
		Reductions to Your Weekly Benefit Payment	10-11
		Earnings That Need to be Reviewed	11
	Tips for Requesting Your Weekly Benefit Payments		12
		Stopping and Restarting Your Benefits	12
		Claimant Agent	12

DIRECT DEPOSIT			12-13

INCOME TAX INFORMATION			13

APPEAL RIGHTS			13
	Redetermination		13
	Appeals/Hearing		13
	Board of Labor Appeals (BOLA)		13-14

REQUALIFYING WAGES			14

OVERPAYMENTS			14
	2 Types of Overpayments		14
		Penalties for Fraud	14
	Methods Used to Repay/Collect Overpayments		14
	Waiver of Non-Fraud Overpayments		15

ATTENDING SCHOOL			15

SPECIAL PROGRAMS			15
	Worker Profiling and Reemployment Services		15
	Benefits Accuracy Measurement		15

FREQUENTLY ASKED QUESTIONS			16-18

WORKFORCE SERVICE CENTER INFORMATION			18

DEFINITIONS			18-20

LEGAL REQUIREMENTS			21
	Privacy of Information		21
	Equal Opportunity		21
	The Americans with Disabilities Act		22

WORK SEARCH RECORD			23-25

Unemployment Insurance Division