FREQUENTLY ASKED QUESTIONS |
What if I change my address?
Report any change of address online at UI4U.mt.gov or
contact the Claims Processing Center. This
will prevent a delay in receiving payments or information. The Post Office
will not forward any mail from the Unemployment Insurance Division. If
we cannot contact you, benefits will be stopped.
After I file my claim, when should I call the Claims Processing
Center?
You should contact us to report
- Any job separation that occurs during the claim
- A suspension from work - paid or unpaid
- Any job offered or work referral that you do not accept or apply for
- New self employment
- Retirement pension not previously reported
- Any Worker’s Compensation payments received due to wage loss
- Enrollment in school and any change in school schedule
- Illness or injury that would prevent you from working or require you to take time off
- Vacation or leave of absence from work
- Inability to work or look for work
- Not being available to work customary hours
- Refusal to work or look for work
Is information verified?
Yes, information is verified by several different
methods to insure only those who are entitled to benefits receive them. It
is important to give complete and true information every time you provide
information to the Unemployment Insurance Division. Separation information
is verified with employers to determine eligibility for benefits. Verification
is done in writing or by telephone.
- Federal law requires all claims to be subject to random audit. If your claim is selected, your job search contacts, earnings and other information in your file will be verified.
- Employers are required to report any new employees hired. This information is matched against unemployment insurance claims.
Why haven’t I received my benefits yet?
There may be several reasons
- You failed to return any paperwork timely
- You failed to timely request your bi-weekly payments
- Your claim closed after not filing for 2 weeks in a row
- Excessive earnings or hours for 2 or more weeks in a row
- Issues pending a determination by the Unemployment Insurance Division Remember, you must continue to file while waiting for a decision.
Can I get benefits after I’ve been disqualified?
Yes, there are 2 ways to overcome a disqualification.
- You can follow your appeal rights.
- You can requalify as described in your determination. If you have questions, call the Claims Processing Center.
