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SERVICES AVAILABLE VIA THE INTERNET
UI4U.mt.gov

 
  • File a new claim or reactivate an existing claim  
     
  • Request payment of benefits every 2 weeks  
     
  • Sign up and update bank account information for direct deposit
    (only on UI4U.mt.gov)
     
     
  • Update your address, name, e-mail address or phone number  
     
  • Establish or change your Personal Identification Number (PIN)
    (only on UI4U.mt.gov or calling the IVR)
     
     
  • View and print your 1099-G tax form or change your federal withholding  
     
  • View claim and payment information  
     
  • View issues, status, including hearing date  
     
  • View amount of wages needed to requalify for benefits after a disqualification  
     
  • View monetary entitlement and wage information  
     
  • View payment information, claim end date and remaining balance available  
     
  • Send a question to a Customer Service Representative by clicking on ASK UI  
     
  • The above services, unlees otherwise noted, are also available by contacting the Claims Processing Center.  

    Services available VIA TELEPHONE Interactive Voice Response SYSTEM (IVR):
    (406) 444-9800

     
  • Establish your Personal Identification Number (PIN)  
     
  • Request payment of benefits every 2 weeks  
  • You can also find out about: 1) your benefit check; 2) IRS form 1099-G; 3) date of appeal or hearing and 4) amount of earnings needed to requalify for benefits.  

    Unemployment Insurance Claims Processing Center:
    (406) 444-2545 Helena or (406) 247-1000 Billings
    Hours are 8:00 am to 4:30 pm, Monday, Tuesday, Thursday and Friday. 
    Wednesday hours are from 10:00 am to 4:30 pm.

    Fax: (406) 444-2699  

    Mailing Address:
    Unemployment Insurance Division
    PO Box 8020
    Helena MT  59604-8020

    Individuals who are deaf, hard of hearing or have voice impairment may contact
    Montana Relay service at 711.

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