Montana Department of Labor and Industry
Administrative Team Core Values
The administrative team commits to live, breathe, walk, and talk these values:
CUSTOMER FOCUS
- Making all decisions based on what is best for the customers - internal and external - within legal parameters of laws and regulations.
- Inviting customer participation to better identify their needs.
INDIVIDUAL RESPONSIBILITY
- Taking responsibility for your job performance, your attitude, your professionalism, and your communication.
- Working effectively and productively in teams and partnerships, and taking responsibility for your role in developing and maintaining healthy relationships with business partners.
- Seeking out training, tools, and information needed to do your job.
- Always looking for new and innovative ways to improve customer satisfaction.
- Accepting responsibility and accountability before you act.
INDIVIDUAL GROWTH
- Freely sharing knowledge and opportunities for staff development.
- Committing resources (money, time, tools) for staff development.
- Recognizing individual strengths and valuing how they contribute to the whole.
- Looking creatively at solutions to enhance staff performance at all levels.
ETHICS IN THE WORKPLACE
- Trust
- Mutual support.
- Respect for others.
- Honesty
- We do not tolerate mean-spirited behavior.
CONTINUOUS IMPROVEMENT
- Continually questioning the "why" and "how" of performing your job duties.
- Including all stakeholders that may be affected by any change or improvement you are considering.
- When appropriate, using data and a structured method to make decisions.
