HINTS AND TIPS

1. Information phoned in after 5:30 p.m. Friday will not be updated into the system until Monday evening.

2. Establish your PIN as soon as possible after filing your UI claim to avoid potential problems. Allow for at least one update to occur between establishing your PIN and filing your bi-weekly claim.

3. You may not record your eligibility certifications for payment weekly. Call to submit your claim certifications every other week.

4. If you realize you have made an error, and the system update has not occurred, you may call the system and resubmit the information. If the system update has occurred, you must contact the Telephone Center for instructions to correct the error.