Unemployment Insurance Division

Frequently Asked Questions

What is a Transmitter?
A Transmitter is the person or company who is filing the quarterly reports or paying the payments online. If you own or work for the company you are filing for, then the transmitter and employer are the same. If you are an accounting firm who has numerous clients, then you are the transmitter and your clients are the employers.

Do I have to have Quickbooks or Excel to use this program?
You do not have to have Quickbooks or Microsoft Excel to use this program. We offer screens where employee wage information can be typed manually into the system. If you choose to use the upload function, we do require the use of Microsoft Excel.

Can I make Withholding Payments through WOW?
This program is only used to file Unemployment Insurance taxes, wages and payments. If you would like to file Withholding online, please call 406-444-6900.

Do I have to send in my UI5-E report if I file my taxes, wages and payment online?
No, you do not have to send in the UI5-E report if you file the taxes, wages and payment online. The UI5-E is used as a type of payment coupon where the check can be attached to the form and mailed into us to be processed.
If you are submitting payment by check and need a Payment Transmittal Document (UI-5E), please print a copy of the last page (tax portion) of the Printable Report and attach your check and mail to: Unemployment Insurance Division, Contributions Bureau, PO Box 6339, Helena, MT 59604-6339.

Does it take very long to register for WOW?
It does not take very long to have the information on our system and a response back to you. We prefer to e-mail the confirmation information as soon as the registration information has been entered into our system so providing an e-mail address is always helpful in speeding up the process of registration. We always try to get everyone registered the day they call or send in a registration form. Sometimes because of unforeseen circumstances it may be as much as a day to get this information into the system, but this does not happen very often. As soon as the confirmation is received, the wages, taxes and payment can be made.

Can I register Online to use WOW?
We currently do not have online registration available, however the registration form can be found at http://uid.dli.mt.gov/warp/ui_ach_registration_form.pdf

If I am an accountant, how do I easily register all of my clients?
To register numerous clients at once, please include the UI Account Number, FEIN, and Business Name in a spreadsheet format that includes the Transmitter information as well. This transmitter information would be the UI Account Number (if the company has one), the FEIN and Business Name along with contact information for the person that needs to be reached once the clients have been added to the system. This information can be faxed to 406-444-0629.