Claimant Resources

Finding a Job

Where is my local Job Service Montana office? Can you help me find a job? Read More

Important Unemployment Insurance Information 

What is UI? Who pays for UI? Will mail from UI be forwarded? Read More

PIN, Personal Agent, Change of Address, Direct Deposit

What is a PIN? How do I get a PIN? Can anyone else file my claim for me? What if my address changes? Can I use direct deposit? Read More

What You Need to Know When Filing a Claim

I have filed my claim. Now what? What are my responsibilities in order to get paid? Read More

Eligibility for Benefits  

Am I eligible for benefits? What is a Waiting Week? What may prevent me from getting paid? Read More

Steps to Determine Your Eligibility, Amount, And Length of Benefits

What is a Base Period? What wages are used to determine my benefit amount? What will UI look at to know if I am eligible? How much will I get paid and for how long? What is a Monetary Determination? How do job separations affect my benefits? Read More

Getting Paid, Taxes on Payments, How to Stop or Restart a Claim

How and when do I get paid? Are my benefits taxed? Can I stop and restart my claim? How do I get my 1099-G form? Read More

Ongoing Claim Eligibility: Able, Available, Actively Seeking; Work Search Obligations, Special Programs 

Am I able, available, and looking for work? Do I need to look for work? What are my work search requirements? What do I need to report while searching for work? What is Job and Union Attached? What required programs may help me return to work? Read More

Filing Questions to Request (Bi)Weekly Payment

What questions must I answer when I request benefits? Read More

Fraud & Overpayments

What is considered fraud? What are the penalties for fraud? What is an Overpayment? Will my claim be audited? Read More

School Employment, Training or School Attendance

How does school employment affect my claim? Read More

Determination, Appeal Process, Requalification

What if I disagree with the Determination, Redetermination, or Hearing Decision? How long do I have to appeal a Determination, Redetermination, or Hearing Decision? If I am disqualified, which wages can be used to requalify? Read More

Hours & Earnings and Working Part-Time

What if I work while getting UI benefits? How do I report my earnings? Read More

Frequently Asked Questions

What if I have questions about UI? Read More

What is Work Search Reporting?

What are my work search requirements? What work search information do I need to report? Read More

How do I report Hours & Earnings?

How do I record and report my hours and earnings? Read More

UI Terms

What if there is a term I don’t understand? Read More

Legal Requirements

Who can see my information? What can I do if I feel there has been discrimination? Read More

How to Contact UI

How can I reach UI? Read More

Am I eligible for benefits?

Eligibility for benefits is based on all of the following ...Read More

How do I file for benefits online?

You have the right to file or reactivate a UI claim at any time. Your eligibility is based on the laws and rules which govern the Unemployment Insurance Program ...Read More

How do I estimate the amount of benefits I will receive?

The Unemployment Benefits Estimator is intended to be a quick reference for determining your approximate potential benefit amounts ...Read More

Can I file for benefits by phone?

Unemployment Insurance services are currently provided by phone or on the Internet. If you wish to open a claim or need information on unemployment insurance, call the center serving your county. See the list below for the center in your region ...Read More

How do I report my Hours & Earnings?

Failure to accurately report that you have earned wages or worked during a week you request a benefit payment may be considered fraud ...Read More

When and how do I get paid?

You must request payment online at for each week you want to get paid ...Read More

Am I eligible for partial benefits? ?

You may be eligible for partial benefits if your customary schedule is reduced, and you meet the following requirements ...Read More

How do I request a PIN number?

You must establish a 4-digit PIN, which allows secure access to your claim at This number, along with your social security number, will identify you when you access your claim ...Read More

What steps do I take to begin searching for a job?

Make your Work Search Work for You. Montana’s Job Service offices are your full-service, no-fee employment resource. It’s like having your own office. Job Service local offices offer ...Read More

How can unemployment insurance help me survive a layoff?

You’ve gotten the news that you’re being laid off and whether your last day was today or is a month from now, this website is designed to help you ...Read More

How do I file a Work Comp Claim?

Report all on-the-job injuries or occupational diseases to your supervisor, insurer or employer as soon as possible ...Read More

How do I file a Wage Claim?

Did you discuss your situation with your employer or former employer? If you haven't yet talked with your employer or former employer about the issue in dispute, do so ...Read More

How do I report Fraud?

UI Fraud is a crime which affects everyone. It drives up the cost of UI taxes for businesses and causes frustration for law-abiding employers and workers ...Read More