Unemployment Insurance (UI) is a federal-state program developed in the 1930's after the Great Depression. Unemployment Insurance is exactly as the name implies - insurance. Unemployment Insurance administration is financed through a federal payroll tax paid by employers.

Unemployment Insurance benefits lighten the burden of unemployment for the unemployed individual, maintain purchasing power in the community, and allow laid off employees to remain in the area so they will be available for re-employment. The program stabilizes the local and state economy by preventing a sharp drop in consumer spending during periods of unemployment. Unemployment Insurance benefits are paid with Montana employer's Unemployment Insurance contributions.

Claims Processing Bureau
Paul Martin, Bureau Chief

The Claims Processing Bureau is responsible for taking new and reopened claims for all programs of unemployment insurance and resolving non-monetary and employer charging issues. The centers in Billings and Helena are staffed with five claims processing teams and do most of their claim taking on the internet or telephone.

Program Support Bureau
Aimee Franks, Bureau Chief

The Program Support Bureau is responsible for all computer hardware and software support, security, and maintenance. Division projects that are technology-based are coordinated or completed with PSB staff. The management analyst, federal reporting, and accounting functions for the division are based here too, as well as Benefits Accuracy Measurement for claims audit. Mail and image processing, Overpayment and Claims Investigation units are also in the Program Support Bureau.

Contributions Bureau
Corena Benjamin, Bureau Chief

The Contributions Bureau maintains accounts and establishes employer payroll tax rates for Montana employers. They collect the contributions, audit employers, and enter wage data used when claims are filed.

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