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Unemployment Services for Claimants FAQ

Frequently Asked Questions

Not finding what you need? Try our Claimant Handbook or Contact the UI Claims Center.

Unemployment Insurance Claimant Center How To Videos

October 2023 Changes

Montana is live with it's modernized Unemployment Insurance (UI) System

What happened in October? 10/11/23
On October 2, 2023, the Unemployment Insurance Division (UID) went live with a new integrated system for Unemployment Insurance (UI) Claims and tax. As part of the modernization project, the UI Claimant Center was launched, to replace MontanaWorks, for all your UI benefit claim filing needs. Last Updated 10/11/23
Is there any differences in how I file for unemployment and/or receive benefits?9/13/23
No. The look and how you navigate through the new UI Claimant Center is different, but you will still be able to file and receive your unemployment benefits as before. None of our requirements for unemployment eligibility are changing. Last Updated 9/13/23
Are there changes to how I access the Unemployment Dashboard (Claimant Center)?9/13/23

Yes. The web address has changed from montanaworks.gov to uiclaimant.mt.gov, but the State of Montana, will continue to keep both urls active for a time. Your login account will still verify with Okta. This is the State of Montana's continuing effort to move towards having a single sign-on for all state products and services. For existing Okta and UI unemployment users, it will be a simple matter of connecting your Okta account to your existing unemployment logon. Once that is done, you will access your UI dashboard using your Okta credentials.
Last Updated 9/13/23
Do I need to create a new account?9/13/23
No. If you already have an OKTA (account verification logon) profile, you do not need to create another account. Last Updated 9/13/23
Did my current account and information transfer over to the new system?9/13/23
Yes, your account information was transferred to the new benefits system. Last Updated 9/13/23
Do I need a new email address if I already have a MontanaWorks account?9/13/23
No, your existing email address will be used to login to OKTA to verify your account and will log you into the new benefit system. Last Updated 9/13/23

Federal Employees Affected by a Government Shutdown

Unemployment Options in Montana

I'm a federal employee affected by a government shutdown, what do I do?9/28/23

Please see the frequently asked questions page for Federal Employees FAQ
Last Updated 9/28/23