Audio/Video Assistance
Click on any of these topics to listen to helpful information to assist you with your UI claim. You can read the same information in either a Word or PDF format by choosing those links under the Description heading.
Click on any of these topics to listen to helpful information to assist you with your UI claim. You can read the same information in either a Word or PDF format by choosing those links under the Description heading.
To be eligible to receive unemployment benefits, you must be able to work, and available to accept offered work, each week that you request benefits ... Read | Listen
In accordance with the law, the claimant is required to inform the Unemployment Insurance department of their receipt of Work Comp because of wage loss benefits ... Read | Listen
Claimants who are union attached or job attached are not required to make active work searches each week. Union and job attachment are offered so employers ... Read | Listen
I just got a job-can I keep filing until I get paid? Good news! You got a job. Payday doesn't’t come for a couple of weeks. But, if you are working fulltime, you should not be requesting benefits ... Read | Listen
There are two parts of Montana law that can allow benefits while attending school ... Read | Listen
The Unemployment Insurance Division tries hard to make all information clear and understandable. Here are some tips to assist you in receiving benefits if eligible ... Read | Listen
If you have just filed your claim within the past few weeks, and have not received a payment, the most usual reason is that your eligibility for benefits has not been decided. You can check on that by looking at the ‘Issues’ part of your claim information ... Read | Listen
If you had to quit or were fired from your job because of domestic violence, stalking, or sexual assault of you or your child, you may be eligible to receive unemployment benefits for a limited time ... Read | Listen
Reemployment and Eligibility Assessment (REA) is a program through Federal funding that is intended to help the newly unemployed find employment more quickly ... Read | Listen
Did you work any hours this week? Did you earn any money from working those hours? These questions need to be answered when requesting unemployment benefits each week ... Read | Listen
Click on any of these topics to watch helpful information to assist you with your Unemployment Insurance (UI) claim on the Montana UI Claimant Center. All videos are on YouTube.
This video demonstration will explain some of the key details of the Claimant Center and where to find pertinent information... View Video
This video demonstration we will show some of the basic processes available to users within the Claimant Center of the Montana Unemployment Services Environment (MUSE)... View Video
This video demonstration will show how to register as a claimant in the Claimant Center... View Video
This video demonstration will show the process for filing an initial claim on the Claimant Center... View Video
This video will demonstrate the process of responding to Information Requests within the Claimant Center ... View Video
This video demonstration will go through the process of filing a weekly payment request on the Claimant Center... View Video
This video gives claimants a brief overview of the UI appeals process for unemployment claims and shows you what options you have for requesting an appeal... View Video